Posted on February 16, 2009 - by Jeffrey Posner

Richard Branson knows the value of a customer

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Now that's Customer Service!

One of the many people I look up to just proves himself to me again. This guy is just plain cool. If you remeber his daredevil reality show from a few years ago you know what I mean. I even remeber flying Virign and talking to the flight attendants about him.

They spotted somone sitting in the back seat of coach by the engines and after a few passes they realized it was the one and only Mr. Branson. Turns out he was riding in the back to see what it was like for someone to have the worst possible seat. That’s quality assurance if you ask me! Not to mention that afterwards he flew the staff out to his private island for a quick get away.

Cheers to you Richard Branson!

(pic source)